Fix Alexa Not Discovering Devices Issue?

Fix Alexa Not Discovering Devices issue? – Alexa is a voice-controlled device that turns words into actions! The device has gained popularity in a short span of time due to its variety of services, capabilities of answering queries, controlling smart-home devices, etc. Now the demand for smart home devices compatible with Alexa smart assistant AI is increasing rapidly that can be attributed to financial ability. Users are making their homes more smart and efficient than ever before using tons of smart devices!

Despite regular updates, firmware updates, and path-breaking researches, while setting up smart devices users face Alexa not Discovering Devices Issue. The problem can be caused due to numerous reasons such as compatibility issues, incorrect login credentials, outdated software, etc. Well, the issue is very frustrating but can be resolved through proper assistance. And if you are here to get proficient solutions then keep reading the blog to know How to Fix Alexa Not Discovering Devices issue.

Major Causes Behind Alexa Not Discovering Devices Issue

Alexa can control your whole house through its impressive voice-command features and smart device including smart ring doorbells, lights, plugs, and many other things. Before granting any command to Alexa to control any smart device, first, you need to add the smart device using the Alexa skills. And some users have reported that they get into trouble while setting up any new device. They encounter Alexa not discovering device issues. And if you are the sufferer of this error then go through the below-listed points to know the root cause!

Reasons Behind Occurring the Alexa Not Discovering Device Issue:

• The Smart Device you are trying to connect with Alexa isn’t compatible.
• You haven’t performed the complete process, maybe the companion app is missing.
• Device software updates haven’t been installed for a long time.
• Login credentials entered is incorrect (username and password).

Hence, these are the most common causes that can trigger the Alexa not responding issue. Apart from this, some other things can also cause the same issue but whatever the cause is, you will get proficient solutions if your Alexa can’t find device!

Fix Alexa Not Discovering Devices Issue | Troubleshooting Guide

Probably, you might know the cause behind the Alexa not discovering Device issue now! Knowing the cause is like winning the half battle, and now you might be excited to know the most accurate troubleshooting steps to Fix Alexa Not Discovering Devices Issue. So let’s dive deep to know the easiest way to deal with this issue, try the below-listed steps to fix it quickly.

Haven’t Downloaded Companion App?

To complete your new device setup, make sure that you have downloaded the companion manufacturer app. Without it, you won’t be able to complete the setup process, hence, download it immediately (if haven’t installed it yet). But in case, you are not missing this, then the device might compatibility issues.

Check Compatibility

Bought a new smart device? Is your device compatible? You might not be aware of this fact! Therefore, ensure that the device you are trying to connect is compatible by visiting the detail page of the corresponding smart home skill (Here you will get the list of compatible devices). And in case, your device is compatible with Alexa then move to the next troubleshooting method to get rid of Alexa can’t find device issue.

Unsure about the compatibilty of your device, then get in touch with the Alexa experts on chat to know if your device is compatible or not.

Double-Check Your Login Credentials

Ensure that you’ve entered the correct login details (username and password) in the manufacturer’s companion app. Generally, users make the mistake of capitalizing the first letter of the password or adding space before or after the username. Hence, make sure that there is no blank space before or after the username or the password you have entered is correct.

Power-Cycle Both Devices

Restarting an electronic device is the easiest and simple solution for IT problems. And if you are experiencing Alexa not discovering devices issue then try restarting your Alexa device and smart device. Once done, try connecting your smart device to Alexa again. If it doesn’t work for you try the next troubleshooting step to fix Alexa not discovering devices.

Check Any Firmware Updates & Keep Your Device Up-to-date

To fix some glitches, problems, and issue, Alexa gets updates regularly that is installed automatically if connected to a stable Wi-Fi connection. But in case, you haven’t updated your device for a long time then check for updates for your Alexa devices. If there is any update, install it immediately to get rid of Alexa not discovering devices issue.

Check if your devices are on same Wi-Fi network

To Link other devices with the alexa, it is important that both devices should be connected on the same Wi-fi network. If you are not sure about the Wifi settings on both of the devices then you can verify that or can make changes by following the step by step instructions given below :-

• Select “Devices” option
• Select your Echo device by tapping on its name
• Now under your wireless network, Select change
• Now update your wifi network information by following the onsceen instructions

Enable SSDP / UPnP in the router settings

Go the web browser on your mobile/tablet and enter the router IP address in the address bar. When you login into your router page then go the settings and enable the UPnp/SSDP settings by checking the box just next to it.  If you dont know how to do that then, Let the experts help you in that case.

Also Read: How to fix Alexa Speaker not working issue in easiest way ?

Try Discovering your Devices again

Check now, if your smart devices are discovered in the app or you can even try by saying Alexa “Discover the devices”.

Contact Alexa Helpline Number

We hope that this information was helpful and would help you to fix Alexa won`t discover devices issue easily . These steps are 100% tested by the experts and would help you to discover and link your smart home devices to your Alexa Echo device. After following all the above-listed steps, still if you face any issue then don`t hesitate to contact our Alexa professionals through the Chat or by dialing the Alexa helpline number 1-872-888-1589. Our Alexa Helpline tollfree numbers are 24×7 operational. Connecting to our professionals will help you to fix Alexa issues easily in the future by your own.

Frequently Asked Questions (FAQs)

• How do i get alexa to discover devices?

In order for Alexa to discover your smart home device , go to the alexa app menu and select skills . From there select your smart          device name skill and select enable . Now follow the onscreen instructions to complete the setup and linking process.

• Why won’t alexa discover my device?

Make sure the smart home device which you are trying to link must be compatible with Alexa. You can verify that by going through the list of compatible devices in smart home skill section.

• What devices can connect to alexa?

You can build your smart home with alexa compatible devices such as plugs, lights, switches, thermostats, cameras, locks, kitchen devices, Wif- routers and extemders. garage door opener, tower fan , smart toys , smart clocks and much more.

• Does each echo have to discover devices?  

No once your smart home device is discovered in the alexa app, then you can control it using your voice command with any of your Alexa echo devices.