How to Fix it When Alexa Won’t Connect to Wifi?

Fix Alexa won’t connect to Wi-Fi | Step by Step Instructions

Alexa Echo needs a constant Wi-Fi connection to support its routine functioning. But sometimes due to certain issues, Alexa stops responding and says Alexa won’t connect to Wi-Fi. This problem can be easily tackled by overcoming the primary cause of Wi-Fi failure. So, the first step should be finding the probable cause for such an error.

Reasons Why Alexa Won’t Connect to Wi-Fi

• Distance between your echo device and router is more than 30 feet.
• Wi-Fi connection blocked by a physical object
• Using the wrong Wi-Fi password to connect
• Wi-Fi not working
• Outdated version of Alexa App
• Wrong setup of device
• Unstable internet connection

Methods to Solve Alexa Won’t Connect to Wi-Fi

There are several ways to tackle the above-mentioned causes for failure to connect to Wi-Fi. So, we have found a few highly effective and easy-to-follow steps for you. Follow the methods listed below to solve the Wi-Fi connectivity issue within few minutes.

Method 1- Check Internet Stability

Follow the steps below to check if the internet connection is stable or not and this may be the cause behind all your problems.

1. Connect another device (preferably a mobile or computer) to the same Wi-Fi.
2. Open the internet browser on the device you’ve recently connected to the router.
3. Try searching anything on the browser to know if the internet is working or not.
4. If the search was successful, then your internet is working. But if you find it difficult to run the browser or it took a lot of time to complete the search, then you need to move on to the next method.

Method 2- Restarting the Wi-Fi Router

1. Unplug the router from the main socket, so that the router gets inactive.
2. Wait for 15 seconds for the router to completely stop its processing and cool down a bit.
3. Plug the Router and now allow the router to begin functioning afresh.
4. Open Alexa App on your mobile phone and connect it to the Wi-Fi.
5. Locate the particular router name from the list of devices shown on the screen and put the correct password on it.
6. Now, you have connected to the Wi-Fi again.
7. Check if it is working by giving it a command and try communicating to it.

Turning on and off a router can solve a majority of connectivity issues. If you are still facing the same issue then follow the next methods to overcome the issue.

Table Of Contents

How to Reset Alexa Wifi?

How to Connect Alexa to WiFi?

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Method 3- Restart your Alexa Echo device

1. Turn off the Alexa Echo by removing the power cord from the echo device.
2. You can also turn the switch off to which the adapter has been connected.
3. wait for 15 seconds so that the echo device gets inactive completely
4. Now put the adapter back in the socket and switch it on.
5. Also, connect the power cord back to the echo device to complete the connection.
6. Now connect it to the Wi-Fi using the Alexa App installed on the device.
7. Try talking to Alexa, if it is responding correctly then the problem has been solved.

But if it again repeats ‘Alexa Won’t Connect to Wi-Fi’, then the problem is still there and you need to adopt other methods.

Method 4- Uninstalling the Alexa app and reinstalling it

1. Go to settings in your Android/ Apple iPhone.
2. Scroll down to the option Apps or any other option as per the device model. Basically, click on the option that displays the list of apps.
3. Search Alexa App from the list of apps visible on the screen.
4. Click to open the details of the app, there you will find an option to uninstall the app from the device.
5. Clicking on the uninstall button will remove the app from your device.

Once you have done this, you will no longer be able to use Echo for some time. Now, you will have to reinstall the Alexa app from the Play Store pr App store as per your device. Follow the steps below to reinstall the Alexa App.

1. Open Google Play on Android device or App Store on iPhone as per the device you are using.
2. Search Alexa Alexa on the app and you will find the app on top of the list.
3. Click on the app visible and you will find an option to install or download the app.
4. Wait for the app to download successfully on your device.
5. Now open the app and log in with your Alexa id and password.
6. After logging in, connect the app to Wi-Fi, there you will be prompted to connect the app to an Alexa device.
7. Click on Alexa Echo to connect to your Echo device. You will hear Alexa confirming the connection.

So, now you have completed the installation step and the device is ready for use afresh. Alexa is ready for use now without any trouble.

Oh No! Alexa still can’t connect to Wi-Fi| Alternative Fixes to solve Alexa Won’t Connect to Wi-Fi issue

Is it still saying Alexa Won’t connect to Internet?? No worries, follow the below-mentioned quick fix things which might solve the error faced by you while using Alexa. Sometimes it is the basic things that we overlook that is causing the error. So, we’ve listed some of the very easy ways to overcome Alexa Won’t Connect to Wi-Fi error.

• Remove any physical object blocking the connection between the Echo device and the router. these devices could be a microwave, baby monitor, or other such devices.
• Reduce the distance between echo and Wi-Fi to less than 30 feet. Keeping the echo far from the router may make it difficult to catch the internet.
• You may be using the wrong Wi-Fi password to connect your device. Try connecting some other device with the password you have for that router. Now find the correct password and connect it again.
• You might have made some mistake or missed something while setting up the Echo device. Thus you should refer to the manual once again or connect to Alexa Experts to know the right way to set up your device.

We feel delighted to serve you. We hope this blog was able to help you solve your query effectively in the minimum possible time. If the problem still persists or there is some other error that you are facing while using the Alexa Echo device. Also, if you are finding it difficult to talk to Alexa, then you should consider taking help from Alexa Experts who are available 24/7. For solving all your queries related to Alexa you can always get assistance on the chat, or dial Alexa Customer Service Number 1-872-888-1589.

Frequently Asked Questions(FAQs)

• How do I get my Echo back online?
  To get the Wi-Fi back up and running, restart the modem and router. Turn the Echo off and then back on to resolve a Wi-Fi issue.
• How do I reset WiFi on Alexa?
  Select Settings from the left panel menu in the Alexa app. Go to Device Settings and choose it. Select your device. Choose Change next to WiFi Network and then follow the app’s instructions.
• Why is Alexa not working?|
  It’s possible that your Alexa device isn’t responding because of a bad internet connection. Check all of your smart home devices’ cable connections.