How to Fix it When Amazon Alexa App Not Working?

Are you experiencing difficulty utilising Alexa? Is Alexa ignoring your commands? These difficulties can emerge for a variety of causes. It’s conceivable that the virtual assistant is having difficulty understanding your orders, your internet connection is down, or your Amazon Alexa-enabled gadget has a tiny fault.

Whatever the case, you may wish to just repair the assistant and get it running. There are really various workarounds for Alexa difficulties, and this post covers several of them.

Alexa Application has completely transformed the meaning of modern smart homes. This virtual assistant helps the users to set up reminders, listen to music, news, check weather conditions, and many more other things.

With the proficiency of undertaking such activities, this application often comes across several issues such as the application not working properly or keeps on crashing.

If you can relate to this situation and wanted to know the steps on How to Fix it When Amazon Alexa App Not Working, then you are at the right spot.

Causes Behind Alexa App Not Working

A problem with your application might be caused by various factors. It is important to first understand why Amazon’s Alexa app isn’t working before we discuss how to fix it.

1. Internet issues.
2. Power outages.
3. Improperly grouped echo devices.
4. Wi-Fi connectivity issues.
5. Voice recognition issues.
6. Account setup issues.
7. Outdated application.

These are some of the major culprits behind this technical malfunction. Whatever the reason is, we will equip you with all the tricks that will help you to fix this issue and get the Alexa app back up and running.

It’s Easy to Fix Amazon Alexa App Not Working Using These Steps!

Amazon Alexa Application is programmed in such a manner that it works on both the Android platform and iOS as well. But even this best AI faces technical malfunctions that could be quite frustrating. Understanding the urgency of having reliable support, down below we have listed some common issues that you might encounter with the Alexa app along with their fixes.

Solution 1

All the users who are facing app crashing issues can refer to the below-provided steps to fix the issue. This issue can be irritating but can be fixed by the following steps:

1. Begin the process by navigating to Settings > Device Storage.
2. From here check the storage space available. Make sure to have a minimum of 2 GB available.
3. Restart the device and uninstall the Alexa app.
4. Once done, go to the play store and reinstall the app.
5. Now go to Settings > System Info > Software Updates.
6. Update the operating system (if available).
7. You are all set.

Solution 2

The Internet plays a vital role in Alexa functionality. Alexa requires sound and smooth internet or Wi-Fi connectivity to carry out its functions. It will be nearly impossible for the Alexa app to work properly if you are having internet interruptions.

1. Go to the router and make sure it is getting the proper signal.
2. Restart the router.
3. Make sure that no other application in the background it taking your bandwidth.
4. Check for internet outage.
5. Make sure you are getting enough signals from your service provider.

Solution 3

If none of the preceding options worked for you, then you can delete and reinstall Alexa App as a final resort. As a result, here’s how to fix Amazon Alexa App not working with this solution:

1. Start the process by uninstalling the application.
2. Make sure to clear the data and remove the cache files as well.
3. Now go to the respective platform Google Play Store (Android) or Apple Store (iOS).
4. Click on Alexa App > Download.
5. Follow all the steps to download and install the Alexa app.
6. Now try to run the application and check whether the issue has been fixed or not.

Final Thoughts

So, this is How to Fix it When Amazon Alexa App Not Working. We hope this write-up comes to your rescue and you got the information that you were searching for. No matter what the issue is, we have all the solutions to get your Alexa App back up and working again. But if in case you are still not able to fix this issue and need help from professionals, then you can connect with our Alexa experts on the chat or dial Alexa Helpline Number 1-872-888-1589.