Alexa device can work out a variety of tasks, from turning on smart lights to playing music across your home. For many people, Spotify can be the main reason to buy one of the Amazon Echo device or at least near to the top of the list of priorities. To play music via voice commands conveniently, you can connect your Spotify account to Alexa so that all your music automatically plays from spotify instead of any other music streaming source.
Connecting Spotify with Alexa is quite a smooth process. But sometimes users encounter difficulties during the setup process. It may seem like a complex process, but it isn’t! This article is your go-to source when you can’t link Spotify to Alexa. In this guide, we will discuss everything you need to know why your Amazon Alexa won`t connect to spotify. We will also walk you through the crucial reasons and steps to troubleshoot the issue. Let’s begin!
First of all, you need to log in to your Spotify account on your browser and give access to Alexa. Now open the app and go to the settings on the menu. Now go to Music & Podcasts and enable Spotify to use.
There is no definite reason for this, but multiple possible reasons may cause the issue. Analyze them:
These are some of the primary reasons why you can’t link Spotify to Alexa. But there is nothing to stress about! We have got the solution for you. Read out the troubleshooting guide below.
So now that you know about the reasons of connection incompatibilty of your Alexa and Spotify, its time to solve the issue with this troubleshooting guide. Begin with the major ones:
#1 Reboot the device : – The first thing to do when your alexa won`t link to spotify is to reboot the echo device. Yes, rebooting the Alexa device helps to apply any recent changes you have made in the alexa app to your device. This is most likely to cause the Amazon Alexa won’t connect to Spotify issue. So, head over to your device and unplug it from the power source. Now, wait for about 30 seconds while you plug it back in again. Restart the device and router and then try to pair it with Spotify. If this doesn’t work, go to the next step.
#2 Turn Off the Explicit Filtering Feature :- If you still can’t link Spotify to Alexa, see if Explicit Filtering is turned on or not in the Alexa App. If done so, you can turn it off because some music services don’t support this feature. Follow these steps to turn off the explicit filtering feature in the Alexa app:
#3 Installing The Alexa App Again :– Now uninstall and reinstall the Alexa app on the device. Locate the app on your smartphone, delete it, and reinstall it. While you do this, make sure you are installing the current version of Alexa. Now log in to Alexa with your account details to connect to Spotify again. Set Spotify as your default music provider in Alexa. Follow these steps to do so:
#4 Set up the connection properly– Assuming that Spotify was previously linked to Alexa and that you’re having trouble connecting to it, the next thing you have to do is disconnect it. Disconnecting and reconnecting again can troubleshoot issues between Alexa and Spotify.
After disconnecting, you need to reconnect to Spotify again. See the steps below:
#5 Check your internet connection: An unstable wifi connection can also cause Amazon Alexa won`t connect to Spotify. Make sure your internet connection is stable. To test that, open a webpage on your phone’s browser and see the speed. If its not quite fast then restart the router and move it closer to your Echo device. This will enhance the network signal strength. Moreover Echo devices work with 2.4GHz and 5GHz Wi-Fi network bands. So connect Alexa to a 5GHz Wi-Fi network band. Also, this will decrease any kind of interference from other objects. Position your device away from metal objects, microwaves, baby monitors, and anything else that may hinder wifi connectivity and cause interference.
#6 Reset the device– If all of this fails and you still Alexa Won’t link to Spotify, then resetting your Amazon Echo device is the best way to fix the problem. But don’t forget, performing a factory reset will erase all settings. Here are the steps to perform a factory reset on your Amazon Echo Device via App:
If your device is 3rd generation or later, you can also reset it by pressing the Microphone button and the Volume button simultaneously for a few seconds. Hold until the light ring turns orange. This will signify that the reset was successful. After this, reconnect your Echo device to the router and try connecting to Spotify again.
# 7 Clear cache data :– Last but not least, you can clear the Alexa app’s cache data.For this go to the settings of your phone and then click on Apps. Locate Spotify, tap on storage, and select clear the cache or offload app if you are using android or iOS respectively.
So these are the major key points you need to follow when you can’t link Spotify to Alexa. So as discussed earlier, there are several reasons behind the connection issue. Make sure to follow all the troubleshooting steps and hopefully one of them will work for you. If you still haven’t connected Alexa to Spotify, you can get help from the experts. Just dial Alexa Customer Support Number +1-872-888-1589 and take help from the official members. You can also ask your queries in the chat box below. We are available 24/7 for any kind of assistance.
Frequently Asked questions (FAQs)
To solve this go to “alexa.amazon.com“, and tap on the “Music and Books” tab in the menu. Choose Spotify from the list, and log in with your Spotify account credentials. Now start streaming music from your Amazon Echo.
Discover Alexa in the list of apps. Now start with access to your Spotify information. After this click “Remove Access” to confirm your choice.