You turned on your device, and Echo Dot won’t turn orange?? Well, you are going to find the solution here!
Alexa has simplified many lifestyles. The intelligent personal assistant features different lights for different functions. When you see the ring on the top turning orange, it means that the device is connecting to a wireless network. If your Alexa won`t turn orange, it means the device is struggling to connect and you cannot setup your device.
Whatever the reasons are, this troubleshooting guide will help you to tackle this issue easily. So read the blog till last and follow the step by step instructions given below to fix the Alexa orange light ring issue.
First of all, you need to understand the meaning of what these different lights simplify. Alexa uses lights to pass certain information to the user.
Now that you know the different processing of various light rings and what steps you need to consider while turning the light orange, its time to know the solution on how to fix when Alexa won’t turn orange. There can be multiple reasons behind it. We are going to discuss them in detail here:
If you have a first generation device, you can reset it to factory settings by using the reset button at the bottom part of your device. Use a paperclip to press till it goes back to the factory settings.
Having Alexa allows you to search for anything just by using voice commands. If your device is not turning orange, it cannot connect to wifi. Find out the root cause of the problem and try to fix it. Understanding what the other lights on your device stand for is also essential.
The mentioned guidelines for fixing the echo dot won`t turn orange issue are pretty easy to execute, but if you are still unable to troubleshoot the problem on your own, we recommend contacting the experts. You can resolve your issue by sending a quick message on the Alexa Chat Box or by dialling the official Alexa Helpline Number at +1-872-888-1589. We would be glad to help!