Fix Alexa “I am Having Trouble Understanding Right Now” Issue
Fix Alexa “I am Having Trouble Understanding Right Now” Issue – Alexa, a voice-controlled personal assistant that is the most authentic and reliable device that provides a humored experienced. And now Alexa has become a must to have devices in smart homes as it is fully loaded with an array of knowledge, feature, qualities, etc., but being an intelligent smart assistant AI sometimes it says “I am having trouble understanding right now”.
Well, the issue isn’t much complicated as it seems, and the cause behind occurring this issue are numerous like loss of wireless connection, or perhaps the internet server is down whatever the cause is, the resolution is very simple, and easy as well. So you are the victim and here to find the solution, Right? So we are here to help with this blog of Fix Alexa “I am Having Trouble Understanding Right Now” Issue.
As we stated that you can get the most proficient as well as quick solutions from us but if you are a newbie user that hasn’t used the device yet so you can enjoy some amazing voice command services, for instance, you can ask questions to Alexa such as tell traffic, weather information, play news, initiate phone calls, play radio, etc. But if you are stuck then let’s delve deep to know Fix Alexa “I am Having Trouble Understanding Right Now” Issue. Keep reading the blog!.
If you want more detailed information regarding your problems related to the Alexa device then you avail of reliable chat services further you can make contact with Alexa expert directly!
Causes of Alexa Saying “I am Having Trouble Understanding”
“Sorry, I am having trouble understanding right now Alexa” error manifests due to several reasons but whenever this issue occurs user says that it’s quite frustrating and annoying too. But if the error is bothering you then not worry we will try to fix the error as soon as possible. But first, we need to get familiar with the cause, so here is the major cause behind this happening:
- When the device is having trouble contacting the servers.
- The wireless connection might be lost.
- Maybe the internet service is down.
- The outdated app could cause interference.
Thus, these are the main reasons why Alexa Says Having Trouble Understanding. So if you are encountering this error and got familiar with the cause then let’s move the steps to Fix Alexa says having trouble understanding.
Steps to Fix Alexa Says Having Trouble Understanding
After getting intimate with the cause you can try the steps to fix Alexa says Having Trouble Understanding. We have indicated the below steps after trailblazing research so try these troubleshooting steps in the order presented to overcome the issue – Alexa having trouble understanding right now and get your device listening to you again. Here are the things that can help in fixing the error:
Alexa is connected to the Internet?
The issue commonly arises when Alexa loses connectivity to the internet then you need to go into the Alexa app. Tap the icon located in the top left corner>tap settings>Tap Device Settings>Choose the device giving you problems>Check whether the device is connected or not. If it says “Device Offline” then it means that it’s not connected. Since Alexa is a cloud service so needs to be connected to the internet every time. So it’s worth to start diagnosing your wireless network. Following things you can do:
- See if Alexa’s IP address isn’t blocked.
- Make sure it’s in range of your Wi-fi router.
- Tap “Change” to try reconnecting to the right Wi-Fi network.
Restart/ResetAlexa Device to the Factory Settings
A simple restart of words marvels! It’s super easy too so you can try restarting your device so you won’t need to sign in again or anything related. Further, you can reset your Alexa Device to the factory settings to get the device back to the work by following the below steps.
- Firstly, press the “Microphone off” and “Volume down” at the same time for at least 25 seconds.
- Secondly, Wait! until the ring light turns orange, and then turns off.
- Thirdly, follow the Alexa guidelines, once the light turns orange, and the device enters the set-up mode.
Check for a System Update
Make sure that the firmware you are using is the latest one. New updates rolls outs frequently. Although, Alexa automatically checks for the latest firmware updates every night a glitch might be preventing performing daily checks so you can do it manually. To upgrade the firmware follow the below-mentioned steps:
- Just say “Alexa, check for software updates.
- It will check for a system update.
- Make sure that the Alexa is connected to stable Wi-Fi!
Moreover, updating troubles can be resolved by restarting the device by unplugging it and plugging it back in.
Try asking Alexa Something Again after a Few Hours
The last thing on the list that you can do is, wait a few hours, and then try asking Alexa something again. From time to time, Alexa can go down due to an issue on the server’s ends. So if it’s the first time you are experiencing this error message from Alexa then waiting for a little to Alexa to come back online might Alexa says having trouble understanding.
So this is the easiest way to Fix Alexa having trouble understanding the right now issue, but in case the error persists then you can get more desalted troubleshooting steps. Get assistance from Alexa Experts by dialing 1-872-888-1589, or you can also enjoy real-time chat service on which Alexa device’s experts certified are available round the clock and helped so many users to overcome their problems. Make contact with us!
