Fix Alexa Won’t Go Into Setup Mode Issue

We all see people enjoying the Amazon Echo everywhere; the device is available in multiple iterations. Ranging from the OG Echo to the Echo Dot, the Echo 2 to the Echo Plus, and the Echo Show. Undoubtedly,  Amazon’s Alexa devices make a home smarter and that is why they are quite popular among households these days. You may already have at least one of these devices in your home. Well, sometimes they get stuck in a moment and give us some trouble. Alexa won’t go into setup mode. An issue is faced by customers these days. If you are having this too, stick right through; we’ve got you a solution here!

Wi-Fi woes are chief among the Echo Dot’s won`t go into setup mode issues. It is not always predictable why Alexa won’t go into setup mode. In some cases, the modem or router needs a start, while in others, the Wi-Fi signal is being blocked by some physical object. The troubleshooting key points we have stated below are going to help you get your Alexa-enabled devices back online and, as usual, take your voice commands.  This article explains how to solve the Echo Dot won`t go into setup mode issue that you face before or during use. So jump right in!

Fix Alexa Won’t Go Into Setup Mode Issue:- Troubleshooting Guide 

Amazon Echo devices must be connected to a stable internet connection and make sure it is working properly. If you cannot connect  Alexa to the internet, it won’t do its job properly. But if the connection is stable, the problem must lie in the software. Also, remember that Amazon Echo devices should be connected to a dual-band Wi-Fi network with 2.4GHz only that uses the 802.11a/b/g/n standard. Let us see some points in depth:

Examine Your Wireless Network and Security

Connection problems begin with the echo device setup. It’s either your Echo device or your internet (most likely) router) that has possible roots. Take a moment and see these steps given below:

• If your Alexa won’t go into setup mode,  turn the device off and wait for a few seconds to perform the setup process again.
• Now make sure you know the correct network password, which is needed to access your Wi-Fi network. Remember, this is not your Amazon account password.
• See if your phone or smart TV is connected to Wi-Fi. If not, maybe your Wi-Fi isn’t working.
• Reboot the router by turning it off in case the wifi is not working. You can also update the firmware for your router or modem hardware.
• If you have recently changed the password, re-enter your new password to solve the Echo Dot won`t go into setup mode issue.
• The router uses WPA and WPA2 for security. Connectivity issues can be resolved by switching on the router to either WPA or WPA2 only. You can also set the type of encryption to AES only when it is recommended.

Minimize Your Wi-Fi Congestion

One of the main reasons why Alexa won’t go into setup mode Issue is faced due to wifi congestion. Multiple devices like phones, tablets, Amazon Echo, and smart devices on Wi-Fi networks that include downloading or streaming apps can cause difficulty. Turn off all the free devices that are not in use to free up bandwidth. Now move the Echo device close to the router. Also, make sure to keep your device away from possible interference, such as microwaves, baby monitors etc.

Enter the Correct Login Information

Confirm that the Wi-Fi password you have entered is correct. But if the hardware is working properly, find another device. Now disconnect it and reconnect it with the same password you used on Alexa. If the device doesn’t recognise the Wi-Fi network, you are using the wrong password. This is a common issue faced when Echo Dot won`t go into setup mode.

Remove Physical Devices Interference

Check out if there are blocks in your network and move the Alexa device close to your router. This is because Wi-Fi signals cannot travel long distances, and the Alexa-enabled devices cannot connect to a Wi-Fi network that is quite out of range. Expand your home’s connectivity with a mesh network to fix Alexa won’t go into setup mode issue. After moving the device close and cleaning the space between, you can reconnect it to the network again. Make sure there are no physical barriers like brick walls, concrete walls, doors, FM radios, or baby monitors between your router and the Alexa device. They can block Wi-Fi signals.

Reset the Amazon Echo Device

If adjusting the internet network and reducing wifi congestion doesn’t solve your issue, try resetting it to start from scratch. You can use a paper clip, an earring, or the SIM card tool to press and hold the reset button on the base of the Alexa device. The ring light will turn orange, and after that, blue. Now, wait for the light to turn off and on. Again, the light will turn orange and your device will be set up.

Also read : How to put an echo dot in setup mode

Contact Alexa Device Help Resources

Now that you know how to solve the Alexa won’t go into setup mode issue, you are good to go! The abundance of Amazon devices will help you get plenty of documentation on fixing Echo Dot won`t go into setup mode issue or any other problem that occurs. But if you are still getting confused, you can contact technical support. Connect your Alexa device by contacting the Alexa Customer Support Number +1-872-888-1589. You can also ask your queries in the chat box. We are 24/7 available.