Fix Echo Flex Not Connecting To Wifi

Do you have a space in your home where you could use the help of a digital assistant, but don’t have a place to put it? Amazon now offers the Amazon Echo Flex. The Echo Flex is designed to bring smart home control to smaller spaces and bringing assistance from alexa to more rooms in your home. It fits easily in your hand, & has a plug built into the back so that you can connect it directly into the power outlet. Congratulations if you bought Alexa lately, then this is going to be a whole new ride for you.

However, if your device is unable to connect to Wi-Fi, or your Echo Flex Setup Stuck on Wifi, it’s effectively rendered useless. Undoubtedly, the speaker responds to commands and questions when connected to a stable internet connection. It can control smart devices in your home, play music, make calls, and do other things. But for all this, an internet connection and proper setup is needed. If your Amazon Echo Flex not connecting to wifi, this blog is going to help you!

What To Do When Amazon Echo Flex Won`t Connect to Wifi ?

To fix the Echo Flex not connecting to wifi  issue, follow the steps given below:

• Examine Your Amazon Echo Flex

If your Amazon Echo Flex won’t connect to wifi, the first thing you should do is double-check all the settings. Check to see if the Echo is receiving power and plugged into a power outlet correctly. Check that all of the cords are securely plugged into their respective ports and are not damaged or frayed. It’s a good idea to replace any cables that don’t work well. To check if the outlet is operational, plug  in another device and see if it turns on. If the outlet isn’t working, contact for an electrician. Increase the distance between the Echo Device and the Router. Now still if you are having trouble with Amazon Echo Flex Setup Mode, try moving it closer to your router. Place the device within 30 feet of a wireless router or modem.

• Check for WiFi interference

Sometimes the Amazon Echo Flex not connecting to Wifi because other devices are interrupting your home WiFi signal. This can cause issues with your Echo device. A few examples are baby monitors, microwave ovens, cordless phones, and much more. If these devices are near your device, try moving them away and see if it helps. For example, you have an Echo Flex in your kitchen to listen to your favourite songs while cooking. As a result, the Echo Flex no longer connects to WiFi. You have to move it a few feet down the counter. Make sure there are no thick walls or metal objects between your Echo and the router. Interference with the WiFi signal can cause problems for your Alexa device.

• Restart Your Amazon Device

If your Amazon Echo Flex setup still stuck on wifi then the next step is to restart the device. Simply unplug your device from the power outlet and plug it back in. This will restart the device, and you can  use the device normally after restarting it. But if you still can’t connect to wifi, proceed to the next step.

• Check Compatibility Issues

There can also be a compatibility issue with the router if the Amazon Echo Flex won’t connect to wifi. The Echo Flex can connect to WEP networks, WPA-PSK networks, WPA1-PSK encrypted networks, open networks, and hidden networks. They usually support 2.4 GHz N, B, and G routers as well. If you’re unsure about the compatibility, get in touch with our alexa expert. In the meantime, you can also connect to a different WiFi network.

• Restart the router 

Begin by ensuring that all cables are connected securely to the router, especially the WAN port. Now open the web browser and try to load a website. If this doesn’t go well. Your internet service might be down or there might be other issues with wifi. Here are some ways to solve the Amazon Echo Flex Not Connecting to Wifi  issue:

• Turn off your modem or router for a few seconds by finding the power button.
• Now restart your modem or router after 30 seconds.
• Reconnect your Amazon Echo Flex to WiFi after the router has restarted.
• If you’re still having trouble with the connection, try forgetting your network and then reconnecting.
• Then navigate towards Settings and then click on Network.
• Select the WiFi network
• On your remote control, press the Menu button and then select Forget Network.
• Now try again.

Passwords are case-sensitive! Enter the password for your WiFi network and make sure it’s correct. Also, ask any if your family members if they have changed the settings.

• Update the Firmware 

To see if your Echo device has a firmware update, first open the Alexa app and go to Device Settings. If there is any recent update, you`ll get notified. Follow the onscreen prompts to install the updates. You can also navigate to router’s settings page. Locate the firmware update page and get it done from there. Firmware updates for Amazon Echo are released on regular basis. The update will bring some improvements in the performance of your Echo. It can also solve  Amazon Echo Flex not connecting to wifi issue.

• Factory Reset Your Amazon Echo Device 

If you’ve tried everything above and are still facing issues with Echo Flex Setup Mode or Echo Flex Won’t Connect to Wifi, the final step is to factory reset your device. However, it will delete all data from your Echo device, which can be worthwhile. Make sure you have exhausted all the other options first. To do this

• Go to Settings and click on the Device Settings.
• Now tap on Reset Device to factory reset your Echo.
• Follow the on-screen prompts.

After you’ve reset your Amazon Echo, try connecting to WiFi again.

Also read: How to fix alexa App Stuck on setup issue

Contact technical support

If you still Amazon Echo Flex Won`t Connect to Wifi after following all of the steps above, contact Amazon Alexa experts. After trying all the steps, you need technical support that only experts  can provide. You can dial up the Alexa help number given above or discuss the issue on chat. The team is available all day, every moment!

We hope this article was useful in resolving your issue.