Fix C by GE Not Working With Alexa Issue

Alexa users who want great lighting in their home should try C by GE! It is really an incredible option to look out for now. Not only this, the device comes with high-end lighting features that support Alexa fabulously. It is weird enough that we have been receiving issues related to C by GE not working with Alexa. If you are one of them, then you will need to perform troubleshooting. For your convenience, this blog offers you different ways in which you can troubleshoot and resolve this problem for good.

Having a smart home is a must in today’s digital era. Getting C by GE lights is vitally vital if you are working smartly for your home. The set is properly designed to improve the look and decor of your home by making it easy and smart. The wire-free smart home filled with C by GE lights offers so many benefits. It can be installed anywhere, and you can control the lights with your voice commands. So now, we are discussing C by GE not connecting to Alexa issues. Let’s begin!

What do you need to know about C by GE not working with Alexa?

The C by GE wire-free lights allow you the comfort of a smart home through switches, remotes, sensor lights, and much more. The best part is this lighting system is made to work with smart homes. You can set it up with Alexa and Google Home and use it conveniently at any time. Pair  C with GE lights with the Alexa device and complete the setup within a few minutes. Once they are connected, you can use them to simplify things further. Many users come across the C by GE lights not connecting to Alexa problem. There is a step-by-step fixing guide for it.

Troubleshooting Steps to fix C By GE Not Working With Alexa Issue

• Check C Skill In Alexa App– First of all, if you are noticing C by GE acting up while working with Alexa, we recommend you to check the Alexa skill tab immediately. Make sure the C skill is installed in the skill tab. There are also chances that skills have been disabled. You can try disabling and enabling the skill again. Refresh it and this process may solve your  C by GE not working with the Alexa issue.

• Make sure C is paired- C not being paired can be an issue with Cync app. This may also cause many problems, including C by GE not connecting to Alexa. Avoid this in the first place and check whether your C device is paired with the C app. If it is not, you will need to enter pairing mode and connect the device with the app.
• Wifi problems- It is also possible that you are facing this issue because of the wifi problem. This is why you can’t have your C device work with Alexa. In this case, you have to root out possible causes for wifi issues. Make sure no one in your family has changed the wifi credentials. You will have to check if the device is in range of your wifi router. If the device is far away from the range, it can struggle to get any signals. This can lead to  C by GE not working with Alexa. If you have recently made changes to your network, reconnect with the Alexa app.
• Power Cycle the Device- Another cause for the smart bulb not working with Alexa is due to simple bug. Smart devices can face issues but these bugs are mostly minor and can be fixed through a simple restart. Try power cycling the device if your C by GE is not connecting to Alexa. As soon as you turn it off, make sure you wait for a few seconds before turning it on again.
• Give a voice prompt- There is possible that the C device you own is not recognized by Alexa. This is why it is not working. So you have to ask Alexa to discover it and pair it again. Simply call out  “Alexa, discover my devices.” She will start finding all devices near you in the home. It will connect to your C device provided when it’s in range.

• Contact our technical support- If the issue seems persistent; you must get in touch with our  support team. This will help you solve the C by GE not connecting to Alexa issue easily.

• Now, set the app for Your C by GE Smart Light:Step 1: Turn on your lights and insert C by GE light bulbs into the sockets. Now power them on while confirming they are within 40 feet of each other.Step 2: Turn on all the lights and they will automatically activate when plugged in properly.Step 3: Go to the C by GE app.Add a C by GE Smart Light to Alexa.

  Step 1: Tap the “plus” icon.

  Step 2: Click on  “Add New Devices”.

  Step 3: Choose between Bluetooth and Direct Connect.

  If you decide on Direct Connect, any lights discovered will be displayed in the app. Select a light and it will blink 6 times so you’ll identify which one is pairing with the app.

  If you decide on Bluetooth, any lights that pair with the app will also blink 3 times. Continue with the C by GE app to enable the lights.

  Now you will receive a prompt to use the Alexa app. This way you can find out and control your lights with the Alexa app. Finish the setup with the guidelines prompted by the app. After solving the C by GE not working with the Alexa issue, you can organize the newly added light bulbs the way you prefer and control them using voice commands.

Also read : How to connect a smart plug to alexa

The Bottom Line:

Still, the C by GE not connecting to Alexa? Fix this by connecting our official technical experts. You will have to follow the instructions given by them, and then you can easily set up the lights. All you have to do is chat with experts on the chat box given below or call them directly on the contact details given above. The team is always available at your service.