How to Fix Echo Show Red Light Issue?
How to Fix Echo Show Red Light Issue? – Alexa Echo show is prominent for its simplicity, ease of setup, impressive display-based capabilities, and access to information through voice commands. The device comes with a smart display that enhances the beauty! Well, the popularity of this device can be attributed to its smart features that work wondrously. Quick responses to the voice commands are the key features of the device that delivers a gratified experience to the user.
Despite regular updates, the users face some glitches or problems, and the Echo Show Red Light Issue is one of them. The problem occurs when the Alexa (voice assistant) becomes uncommunicative. Hence, users can’t interact with the device and any command can’t be processed. The issue seems to be complicated! Indeed, it is, but it can be resolved with proper assistance. And if you are seeking expert solutions for your problem then keep reading the blog to know How to Fix Amazon Echo Show Red Light issue.
Reasons For Occurring Echo Show Red Light Issue
The Echo show device comes with a vibrant display that forces customers to buy it. And when the device faces any problem while processing the commands then it indicates through various lights such as red, yellow, blue, and orange. The most common error that users encounter is the Amazon Echo Show Red Light issue. It occurs due to numerous reasons like having a problem with the wireless connection, the device is unable to hear the command to perform, and many other culprits.
Major Causes of Echo Show Red Light Issue:
- Amazon Echo show has lost internet connection
- Congestion in Wireless Network
- Weak Wireless Network Signal Range
- Echo Show and Alexa app connected on different networks
- Maybe the firmware of your device is outdated.
- Maybe the microphone or device camera has been disabled accidentally
Hence, these are the main culprits that can trigger the Amazon Echo Show Red Light issue. And if you are the sufferer of this issue and seeking the most cost-effective solutions then it’s time to delve deep into the steps to fix Echo Show Red Light Issue.
Also Read: How to Download the Amazon Alexa App for Mac Computer?
Fix Amazon Echo Show Red Light Issue | Troubleshooting Steps
Knowing the cause behind the issue is like winning half of the battle! And now you might know that what is causing Echo Show Red Light issue to your device. So let’s try to fix the issue on your own using the below-listed troubleshooting steps.
Check Internet Connection
The first and foremost step is to check if your internet connection is up and running as the echo show device requires an active internet connection to work properly. So it is a crucial thing to know if your device has an internet connection or not as it confuses many Alexa users with such issues. In order to verify the internet connection simply launch a web browser on your mobile/tablet device and type any website such as www.google.com. If that website pops up for you that means your internet is working. You can even verify the connection by going onto the bottom right hand side of your taskbar on the computer and cover the mouse on the network icon and right-click on it. Click on open network and internet settings and select < Wifi icon. Once you do that it will bring you the Wifi status window and check if that shows connected. However, If you feel internet is not an issue and want instant resolution, contact Alexa Experts on chat.
Wireless Router Positioning
The wireless router’s positioning greatly affects the functioning of echo show and Alexa devices. Make sure that your Echo show device is kept within 30 feet of your wireless router else if the router is far away from the echo show device then it will cause weak wireless signal strength and poor wifi signals, therefore, leading to a red light on the echo show. Therefore, relocate your device if it’s too far and keep it within 10 meters of your router and check if that resolves your echo show red light issue.
Reduce Interference from Household Appliances and devices
There are a variety of household appliances such as baby monitors, microwave ovens, cordless phones, or other electronic devices that emit signals and cause wireless interference with your wifi, and results in echo show red light issues. So depending on the positioning of your router, echo show device, and the appliance, you may even have the wireless network or wifi signals cut out when the microwave or above-mentioned appliances are in use and will result in red light on echo show if it`s positioned near it. So it is important that Alexa devices should be kept far away from such electronic devices that cause interference between the wireless network and echo show.
Similarly, reduce the interference on your wireless network by unplugging and disconnecting all the devices from the router which are not in use. Start by turning off any unused devices that are connected to the same wifi network. This will reduce wifi interference, help you to get your Alexa back online, and will fix the echo show the red light issue.
Enable Microphone/Camera Button
Sometimes echo show device users press the microphone/camera button accidentally on the top of the device which in turn mute the device and lead to a solid red light on echo show & alexa not responding to voice commands. So in order to enable the microphone/camera button, locate the button O with a line through it on the top left-hand side of your device and press the physical mute button. Once you do that red light will disappear and Alexa will be able to hear your commands. If that does not solve the problem then proceed to the next step.
Reset the Amazon Echo Show
If your echo show device still displays a red light then factory reset your device. This will help you to get relieved from this issue. Before you do the factory reset please take a backup of any important data stored in your device. To do the factory reset, follow the below-mentioned steps :
There are two ways to perform a factory reset. So let us walk you through all two methods.
Resetting with buttons
To reset the device to its factory settings press and hold the mute and volume down buttons for 15 seconds until you see the amazon boot logo. When prompted follow the onscreen instructions to set up your device again. You can even verify if your device is deleted from the account by checking in the alexa app.
Resetting with Alexa app
In order to do the factory reset using the Alexa app, tap Devices then select < Echo & Alexa < Select your echo show from the list of devices < and scroll down to deregister. Now you’ll be asked to confirm your reset. So choose to confirm to de-register the device from the account.
Check and Update Your Echo Show Device Firmware
Do you remember when was the last time you have updated your echo show device software version? If not recently, then you must update it quickly by going into the Alexa app and selecting the option settings < choose the device and < select about. These updates not only help in improving performance but also add new features to the Alexa-enabled devices. Normally, the echo show device receives software updates automatically over Wi-Fi but if your device is on outdated version then you have to check and update it manually in order to fix bugs or glitches and to fix the echo show red light issues. If you have any trouble updating it, then you can take help from Alexa Experts on chat.
In a Nutshell :
If your echo show is showing a red light that means there is something wrong with your internet connection or microphone/camera button on the device. Hopefully, these important troubleshooting steps and tips will help you to fix the amazon echo show red light issue easily on your own. However, if the problem still persists then don`t panic, just get in touch with our Alexa experts through Chat Support or can call us on Echo Helpline Number +1-872-888-1589 for an instant solution and our experts would be happy to resolve your concerns.
