Fix Fire TV Not Showing In Alexa App Issue

Bought a new Fire TV? Congratulations! You can set it up with Alexa and enjoy using it with your voice commands now!

Amazon Alexa is compatible with Amazon Fire TV as its  remotes come with a native voice control feature. But take care of that remote because it’s so tiny that you may end up losing it. However, linking Fire TV with an Echo speaker will solve this use of the remote. You won’t need that remote anymore; just give voice commands with Alexa. It makes more sense  to control the Fire TV without a remote. Some users face a Fire TV not showing in the Alexa app issue and hence fail to connect both.

The process of linking the Fire TV stick to the Alexa app isn’t a straightforward one. Sometimes Alexa has trouble communicating with Fire TV. This is when the notification appears- ‘Sorry we could not find any device to link.’ If you have landed on this blog, you might be facing this issue as well. Don’t worry, by the end of this blog you are going to resolve your Alexa can’t find the fire TV issue! So, let’s jump right there!

See how to fix the Fire TV not showing in the Alexa app issue!

Amazon has done a very good job with its Fire TV with a large number of multimedia services: Amazon Video,  Disney +, Apple TV +, Prime Music, Hulu Cartoon Network, CNN, Fox News, NBC, Spotify, YouTube, and so much more. Just not this, you can even order a pizza from Dominos with your voice commands. But there are also many things that don’t work when Alexa has trouble communicating with Fire TV. Read on for a closer look at some tips to fix this:

• Power reset- The first and foremost step you can do to fix any device is power resetting it. Go ahead and unplug the power from the Fire TV and wait for a few seconds. Now  plug the power cord back into the outlet. Turn on your Fire TV Stick and connect it with Alexa to see if it works fine. If not, proceed to the next step.
• Connect the Fire TV to the Alexa app correctly- You might not be paring the devices correctly. There is no harm in repeating the linking process again and pairing the devices again. To, do this:
  • Power on the Fire TV and set it up with your stable wifi connection.
  • Open the Alexa app on your smartphone and click on Settings.
  • Now select TV & Video, followed by FireTV.
  • Your Fire TV name will appear. Tap on it and link the devices.
• Turn it off & on– Alexa has trouble communicating with Fire TV. It’s time to test the magic trick of the technical world, RESTART. First of all, reboot your smartphone, and then your Alexa speaker, and last, your Fire TV. If none of this works, restart your wifi router too.
• Same Amazon account for all- The Alexa app and Fire TV should use the same wifi network. Link them successfully with the same Amazon account as well. This means if your Fire TV is running on one Amazon account and the Alexa app is running on another, you might face a Fire TV not showing in the Alexa app issue.
• Keeping the same time zone- Keep Fire TV and Alexa App in the same time zone as many times Alexa can’t find the Fire TV because of different time standards. To keep them in the same time zone, follow these steps:For app:
  • Open the Alexa app and click on the Devices option at the bottom.
  • Now, tap on the Echo and Alexa.
  • Select  “Alexa on this phone” option.
  • Keep it the same as on your TV.

  For TV:

  • Go to Settings on your TV.
  • Scroll right and tap on Preferences.
  • Click “Time Zone.”
  • Keep it same as Alexa app.

• Same wifi network- Make sure your Alexa-enabled device and Fire TV are on the same Wi-Fi network. This matters the most because Alexa and fire tv should be on the same frequency. For example, if your Alexa device is connected on 2.4ghz frequency bandwidth and firetv on 5ghz, the devices won’t pair with each other. Also, you need to ensure there are no physical barriers in between the devices. Remove microwave, radio and other electronic devices present between them.

• Update TV and App- Sometimes, due to old versions of either the Alexa app or Fire TV, Alexa has trouble communicating with Fire TV. This is because Alexa app can’t detect the Fire TV even if both devices are connected to the same wifi network. Check the updates for the app on the Play Store (Android) and the App Store (iOS). If the new update is not complete, do that immediately. In case of Fire TV, click on the Settings. Tap on About and select the ‘Check for System Update’ option.
• Unlink & Re-link fire tv- Your fire tv may not have been linked with either the Alexa app or the Echo speaker, which is why Fire TV not showing in Alexa app. To fix this, you have to unlink the TV and then reconnect it again. Follow these steps:
  • Navigate towards the Alexa app and go to the Settings option from the sidebar.
  • Select  TV & Video, followed by Fire TV.
  • Click on Manage devices and then tap on the Unlink Devices option next to the Alexa app.
  • Once the devices are unlinked, you can link them again as mentioned earlier in this blog.

• Switch to Household account– If you are part of the Amazon Household account, you have to switch towards the main account. Otherwise you might not be able to view your Fire TV on the Alexa app. Navigate to the main account and then link them.

Also read: Fix Echo Dot Won`t Pair With Fire Tv Issue

Ultimate tip to follow when Alexa has trouble communicating with Fire TV!

One important thing to remember is that even though you can link multiple Alexa devices to Fire TV, you can only control it with only one device at a time. So now that you have read the Fire TV not showing in Alexa app troubleshooting guide, you can start with these basic steps and see where the problem is. But if none of these tricks work, you can always seek expert assistance! Aslk your query in the chat box below. Save yourself all this hustle by simply calling the Alexa helpline number. Dial up now and ask your questions!