Fix Smart Life Not Working With Alexa Issue

The best thing about Alexa is that you have a range of skills in your system. Whenever your device knowledge and compatibility are lagging behind, you can just add any new skill to fill that gap. Just the thought of it makes the process quite reassuring that if something isn’t working right now, it will soon be fixed. Speaking of this, there are other workable solutions to these problems as well. And this is what we are going to discuss here today! If you have successfully linked your Smart Life account to Alexa but are still unable to control your devices, there is an issue. Now that you have reached this post, you must be having trouble connecting your Smart Life account to Alexa. Well, you are in the right place. We have a guideline below to help you fix the smart life not working with Alexa issue. Keep reading to the end.

First of all, learn how to Connect Smart Life to Alexa

• Click the menu icon on the left-hand corner of the Alexa app.
• Now select Skills and Games.
• Tap on the search icon to  type “Smart Life.”
• Click on the Smart Life option from the search results.
• Sign in with your Smart Life account details.
• After that, click ENABLE TO USE.
• Click the link now.
• To finish linking, press Authorize.

You have successfully finished linking Smart Life to Alexa, but if Smart Life is still not working with the Alexa device, read the guide below.

How to fix the Smart life not working with the Alexa issue

Smart Life and Alexa issues basically include difficulties in controlling the devices. We have noticed that many people are facing trouble connecting Smart Life to Alexa devices. In the majority of cases, it means that people have not downloaded the relevant skill that was designed for it. That is why we are here with these troubleshooting tips. We will go through every fix to assist you in resolving the problem as soon as possible. For further assistance, you can get help from official Alexa experts directly.

•  Confirm that devices are connected properly to Smart Life App

If you have linked your Smart Life account to Alexa, you can use Alexa to control devices in the Smart Life app as well. If not, this means the devices are not correctly added to the Smart Life app. Firstly, check if the smart device is active or not.  Open the Smart Life app on your phone to see the activation. Make sure the device is turned on and plugged into the wall socket properly. You can reset the device and re-register it using the steps given above. After that, ask Alexa to turn the device on and off to see if that works. Continue to the next step to fix the smart life not working with Alexa issue.

•  Disconnect and reconnect Smart Life

Try unlinking and reconnecting Smart Life to Alexa if the problem is not resolved in step 1. For this, force close and relaunch the Alexa app. Ensure you quit the app instead of closing it normally. Now force close and reopen the Smart Life app on your device. Unlink Smart Life from Alexa by following the steps given below:

• Navigate towards the Menu icon in the left-hand corner of the Alexa app on your phone.
• Click on Skills and Games.
• Tap on Smart Life from the list.
• If you can’t find Smart Life on the list, you can search for it in the search bar.
• Unlink Smart Life by tapping Disable Skill.

Now that you have unliked both, you must reconnect Smart Life to Alexa again. If the problem still persists, proceed ahead with the next step.

• Upgrade the Alexa and Smart Life apps.

Some issues exist because you are not using the right version of the Smart Life and Alexa apps. You can fix the smart life not working with Alexa issue by making sure the devices are running the most recent versions of both apps.

• If you are using iOS device, go to the App Store.
• Search for  Alexa and Smart Life.
• Now see if the apps are updated.
• If you are an Android user, go to Google Play and search for updates.
• Update if required and then launch apps to see if it fixes the Smart Life not working with Alexa issue.

Was it successful? If not, proceed ahead!

• Delete the data and cache files

The next solution to fix the smart life not working with the Alexa issue is to delete the unambiguous data. This problem may occur if any bug is interfering with the performance of the apps. Furthermore, make sure your internet connection is stable and there are no communication issues. Make sure to clear out the data and cache of both. Go to the settings of your phone and then navigate to the application settings. You must have both Alexa and the Smart Life app installed. Now, from the app menu, clear all data from both apps at once. You will have to redo everything, but if your problems are solved, the whole process is worth it!

Also read: Fix Alexa Not Working With Smart Plug

Final Solution 

All in all, we can say that there must be some issues related to the skill itself rather than your specific setup and equipment. If this turns out to be the case, you can resolve it with the steps given above. Technicalities won’t last long if you are getting things right on the first go. As you can see, there can be several causes for Smart Life not working with Alexa. You have to go through all of the troubleshooting steps one by one thoroughly. However, these are the only solutions to fix the smart life not working with Alexa issue. But if you are still facing the problem and want technical help, you can contact the Alexa helpline number.  For your convenience, you can also contact the experts directly from the chat box given below!