How to Fix Alexa App Stuck on Setup Issue? – Alexa is a famous virtual assistant that has now become a part of daily life, and there is nothing worse than Alexa App not working or getting stuck while the process of setup. Seeing the app getting stuck is annoying and irritating. As the Alexa app plays a critical role in our everyday life, people may face some issues while configuring or setting up the application. You will require the Alexa Application to complete the process of setup. If you are having the same issue and wanted some information on How to Fix Alexa App Stuck on Setup Issue, then keep reading this blog.
You cannot complete the setup process if your Alexa App keeps on getting stuck or its light not changing to orange. Furthermore, due to this stuck issue, your app may not be able to connect with other devices as well. Thus, to successfully complete the process of setup, there is an immediate need to troubleshoot this issue and fix it completely. In this blog, we will discuss the steps on How to Fix Alexa App Stuck on Setup Issue. But first, you need to understand what causes this issue.
The following are the steps and solutions that you have to try to get rid of this Alexa App stuck on setup issue on Android.
To solve this issue, you first need to restart your device. Restart the device by pressing the power button and ensure to do the same on the Alexa device. If this does not resolve the problem, the next thing to do is to check the compatibility of the device. You need to have the latest Android OS or iOS versions installed for it to work. If your mobile doesn’t fulfill this then this could be the reason for the Alexa app stuck on setup issue.
In case, your mobile meet the requirements and is compatible with the application but still, you are facing this stuck issue, you need to do the following steps:
Note: Alexa app is compatible with devices having Android version 6.0 or higher, iOS 11.0 or higher, and Fire OS 5.3.3 or higher. The lack of the above requirements can trigger your Alexa App Stuck on Setup issue. If you are not sure that if your device is compatible or not, then you can contact Alexa professionals on chat for assistance. Please Make sure your device must be connected to active Wifi network.
The second thing you can try to resolve this issue is to change the time and date. Sometimes due to the incorrect date and time, the Alexa Application may be stuck while the process of setup. If your mobile’s date and time is not accurate, you will be having issues while setting up the process. Thus, you have to adjust the time and date correctly to get rid of the Alexa app stuck on setup issue.
Follow the below-mentioned steps to change the date and time on Android:
Sometimes due to the outdated or old version causes such issues. The same goes for Alexa App as well. Thus, it will be a good decision to first look for updates. If available, immediately update the device as this might resolve the issue at first. Always make sure that you have an updated system.
To Update the App you need to follow the below-mentioned steps:
To check the system update, follow the below-mentioned steps:
If all the above steps fail in fixing the Alexa app stuck on the Setup issue then updating the system webview may help you. To do the same, follow these steps:
Many times just uninstalling and reinstalling the application can resolve the issue. You can do this by following the below steps:
If the problem still persists and none of the above-mentioned steps helps you to get rid of this issue, then the last option would be setting up your Alexa device through the Web Application. Open the Alexa Website on your web browser and login into your Amazon Account using the right Credentials. If you don’t have an account then first you need to create an account. After signing into your account, a similar interface would appear on the screen as you have on your phone. Click on Settings then select set up a new device and follow all the Onscreen instructions carefully to complete the setup process.
To Know More About How You Can Setup Alexa Device Using Web Application, Contact Our Alexa Experts On Chat.
After getting so many complaints from the users, we took the initiative to finds the root cause of this issue and find accurate solutions for the same. Moreover, we also find out the reasons because of which Alexa App Stuck on Setup Issue. Below are the following reasons for this issue:
After following the above-given steps, you can easily resolve the Alexa App Stuck on Setup issue. These steps are proficient enough to get this issue resolved. one the issue gets resolved, you can enjoy all the benefits offered by Alexa App. We hope this article was helpful and you got the information which you were looking for. For further guidance, you contact our Alexa assistance team either through quick chat support or by calling Alexa Helpline number 1-872-888-1589.
One can get seamless control over the whole house through Alexa-enabled devices which can be controlled through the Alexa app. You can get access to the Alexa setting from the Alexa app. Usually, the app works fine but some users have reported that their Alexa app gets stuck on a white screen while using it. The problem can be caused due to numerous reasons.
Well, whatever the reason is but you can resolve the error through easy troubleshooting steps. The first thing you can try to manage the problem is disconnecting the VPN. Therefore, disconnect any VPN enabled immediately to get rid of the Alexa app white screen error. Make sure you have properly disconnected and exit from the VPN.
Users have reported that sometimes the Alexa app keeps crashing that is quite frustrating. It could happen due to many reasons such as insufficient storage, or an outdated version of the app. And if you want to resolve this Alexa app keeps crashing error then try the below-listed steps: