How to Fix Alexa App Stuck on Setup Issue?

How to Fix Alexa App Stuck on Setup Issue? – Alexa is a famous virtual assistant that has now become a part of daily life, and there is nothing worse than Alexa App not working or getting stuck while the process of setup. Seeing the app getting stuck is annoying and irritating. As the Alexa app plays a critical role in our everyday life, people may face some issues while configuring or setting up the application. You will require the Alexa Application to complete the process of setup. If you are having the same issue and wanted some information on How to Fix Alexa App Stuck on Setup Issue, then keep reading this blog.

You cannot complete the setup process if your Alexa App keeps on getting stuck or its light not changing to orange. Furthermore, due to this stuck issue, your app may not be able to connect with other devices as well. Thus, to successfully complete the process of setup, there is an immediate need to troubleshoot this issue and fix it completely. In this blog, we will discuss the steps on How to Fix Alexa App Stuck on Setup Issue. But first, you need to understand what causes this issue.

Find the Various  Options to Fix Alexa App Stuck on Setup Issue

The following are the steps and solutions that you have to try to get rid of this Alexa App stuck on setup issue on Android.

Option 1: Inspect the compatibility of the device and restart the device

To solve this issue, you first need to restart your device. Restart the device by pressing the power button and ensure to do the same on the Alexa device. If this does not resolve the problem, the next thing to do is to check the compatibility of the device. You need to have the latest Android OS or iOS versions installed for it to work. If your mobile doesn’t fulfill this then this could be the reason for the Alexa app stuck on setup issue.

In case, your mobile meet the requirements and is compatible with the application but still, you are facing this stuck issue, you need to do the following steps:

For iOS:

1. Enter setting on iPhone.
2. Go to general
3. Choose About
4. Look for the Version on the About screen

Note: Alexa app is compatible with devices having Android version 6.0 or higher, iOS 11.0 or higher, and Fire OS 5.3.3 or higher. The lack of the above requirements can trigger your Alexa App Stuck on Setup issue. If you are not sure that if your device is compatible or not, then you can contact Alexa professionals on chat for assistance. Please Make sure your device must be connected to active Wifi network.

Option 2: Adjust the Time and Date

The second thing you can try to resolve this issue is to change the time and date. Sometimes due to the incorrect date and time, the Alexa Application may be stuck while the process of setup. If your mobile’s date and time is not accurate, you will be having issues while setting up the process. Thus, you have to adjust the time and date correctly to get rid of the Alexa app stuck on setup issue.

Follow the below-mentioned steps to change the date and time on Android:

1. Go to settings
2. Tap on General Management
3. Select the Date and Time

For iOS:

• Go to the settings
• Tap on time and date
• Choose the automatic time and date

Option 3: Look for Updates

Sometimes due to the outdated or old version causes such issues. The same goes for Alexa App as well. Thus, it will be a good decision to first look for updates. If available, immediately update the device as this might resolve the issue at first. Always make sure that you have an updated system.

To Update the App you need to follow the below-mentioned steps:

1. Go to the App store
2. Write Alexa App in the search box
3. Check the updates
4. Update the app if available
5. Once done, run the app and look for corrections.

To check the system update, follow the below-mentioned steps:

1. Go to Settings
2. Click on a Software update
3. Download and install the update if available
4. Open the device and look for corrections.

     Update your Android System webview

If all the above steps fail in fixing the Alexa app stuck on the Setup issue then updating the system webview may help you. To do the same, follow these steps:

• Open the play store on your mobile phone.
• Search for “Android System WebView”.
• Update it, if any update has been rolled out.

Option 4: Uninstall and reinstall the application

Many times just uninstalling and reinstalling the application can resolve the issue. You can do this by following the below steps:

1. Go to Settings
2. Open Applications
3. Look for Alexa App
4. Click on Uninstall and tap ok
5. Once done with the uninstall process, reinstall the application
6. Check for the improvements.

Option 5: Disable Network Smart Switch Or SMART WI-FI SWITCHER

• On your Android device, tap on Settings.
• Tap on Connections>Wi-Fi.
• Now select the Advanced option. (Located on the top right corner)
• Toggle the switch to disable adaptive Wi-Fi and switch to Mobile Data.
• Now you have to relaunch the Alexa app and check for any changes.

Option 6: Setup Your Alexa Device using the Web Application

If the problem still persists and none of the above-mentioned steps helps you to get rid of this issue, then the last option would be setting up your Alexa device through the Web Application. Open the Alexa Website on your web browser and login into your Amazon Account using the right Credentials. If you don’t have an account then first you need to create an account. After signing into your account, a similar interface would appear on the screen as you have on your phone. Click on Settings then select set up a new device and follow all the Onscreen instructions carefully to complete the setup process.

To Know More About How You Can Setup Alexa Device Using Web Application, Contact Our Alexa Experts On Chat.

Why did Alexa App Stuck on Setup?

After getting so many complaints from the users, we took the initiative to finds the root cause of this issue and find accurate solutions for the same. Moreover, we also find out the reasons because of which Alexa App Stuck on Setup Issue. Below are the following reasons for this issue:

1. VPNs: This is one of the major reasons that trigger the Alexa app stuck on setup issue. You might try to disable the VPNs if it is enabled in your device. VPNs may cause issues with the setup process thus causing issues.
2. Compatibility: It is one of the common issues that cause the Alexa app to stuck on setup issues while the setup process. It is when your mobile is not compatible with the application. Thus, because of the incompatibility, the application gets stuck and fails to fully configure.
3. Not Accurate Time or Date: Because of the wrong time and date, the Alexa application can face these issues. While the setup process, if your mobile data and time are not accurate, then the application will get stuck. So try to correct the date and time to fix the Alexa app stuck on the setup issue.
4. Old Android System: Because of the old or outdated applications, the application might face issues during the setup process. You need to first update your system to avoid Alexa app stuck on setup problem.

After following the above-given steps, you can easily resolve the Alexa App Stuck on Setup issue. These steps are proficient enough to get this issue resolved. one the issue gets resolved, you can enjoy all the benefits offered by Alexa App.  We hope this article was helpful and you got the information which you were looking for. For further guidance, you contact our Alexa assistance team either through quick chat support or by calling Alexa Helpline number 1-872-888-1589.

How to Fix Alexa App White Screen Error

One can get seamless control over the whole house through Alexa-enabled devices which can be controlled through the Alexa app. You can get access to the Alexa setting from the Alexa app. Usually, the app works fine but some users have reported that their Alexa app gets stuck on a white screen while using it. The problem can be caused due to numerous reasons.

Well, whatever the reason is but you can resolve the error through easy troubleshooting steps. The first thing you can try to manage the problem is disconnecting the VPN. Therefore, disconnect any VPN enabled immediately to get rid of the Alexa app white screen error. Make sure you have properly disconnected and exit from the VPN.

How to Fix Amazon Alexa App Keeps Crashing

Users have reported that sometimes the Alexa app keeps crashing that is quite frustrating. It could happen due to many reasons such as insufficient storage, or an outdated version of the app. And if you want to resolve this Alexa app keeps crashing error then try the below-listed steps:

• Uninstall and reinstall the app.
• Make sure that your device is up-to-date.
• Make sure that you have a minimum of 3 GB of space available on the device.
• Restarting the app can help you in fixing the Alexa app that keeps crashing the app.