How to Fix Alexa Purple Ring Light Issue?

How to Fix Alexa Purple Ring Light Issue? – Alexa – a cloud-based voice service with natural voice expressions that offer users a more amazing way to interact with the technology. The device is capable of music playback, setting alarms, playing audiobooks, and music playback. Along with it, Alexa can control several smart devices using its skills such as security cameras, ring doorbells, smart switches, and other appliances too. Now the device has achieved many records in the world of the smart home industry and became a symbol of smart homes by making a remarkable difference in the lives of people.

Though there is no need to introduce Alexa’s capabilities as the device works excellent without any trouble. But in some rare cases (as the user reported), the device starts causing some problems like the Alexa Purple Ring Light Issue. These problems occur due to numerous reasons such as gradual wear and tear, network problems, and DND mode, or many other things that can cause the error. And if you are suffering from this complicated Alexa Purple Ring Light Issue and seeking the most proficient and cost-effective solutions then keep traveling through the blog to know How to Fix the Alexa Purple Ring Light Issue.

Why Is My Alexa Flashing Purple Light?| Major Reasons Behind it

There are different types of purple and violet lights on Amazon echo speakers that have different meanings. Therefore, you need to observe the patterns and behavior of light to know what each one means and how to deal with them accordingly. Below are the most common light patterns on Alexa echo device:

• Purple Flash: You might get a purple flash once and it goes away in a second. This happens when you only interact with Alexa & it takes a moment or two. The purple flash on your alexa echo device means that it is put in the do not disturb mode.
• Pulsing Violet Light: A pulsing violet light indicates that your system is having trouble with Wi-Fi setup and is unable to connect to the Internet.
• Constant Purple Ring : A constant purple ring indicates that you have your Alexa Echo device on do not disturb mode constantly.

So these are some reasons behind Alexa purple ring light Issue. Now that you are familiar with the reasons for this light issue, let`s quickly jump to resolve it with various troubleshooting methods.

Fix Alexa Purple Ring Light Issue – Quick Guide

Alexa comes with an amazing feature of the DND (Do not Disturb) mode. Users enable this feature while sleeping or when they don’t want to hear disturbing notification sounds. But sometimes users don’t know why the purple light is blinking, therefore, they get frustrated. But there is no need to be annoyed, or panicked. One can activate or deactivate the DND mode easily. And if you don’t know the way to deactivate the Alexa device’s DND mode then follow the below-listed steps:

• Launch the Alexa app on your smartphone.
• Tap on the settings button.
• Select your device.
• Deactivate the Do not disturb mode.

Therefore, these are the easiest steps to fix the Alexa Purple Ring Light Issue. Deactivating the DND mode is the easiest way to handle the issue. But in case the issue isn’t solved yet then you are getting the issue from any other reasons like the Wi-Fi network. And if this is the case, then you can proficient for this issue also. Just keep exploring the blog!

Read More: How to fix Alexa Orange Ring Light Issue ?

Alternate Way to Resolve Alexa Purple Ring Light Issue

If you are still encountering the Alexa Purple Ring Light issue is not always about DND mode. The pulsing purple ring light also means that your device is having a problem with the Wi-Fi setup, or unable to connect with the internet. The purple ring light issue can occur due to a password problem or any similar reasons that can trigger the issue. To fix the problem, you need to connect your Alexa Device to a stable Wi-Fi network again. You can restart the router or modem using the below-listed steps to get rid of the Alexa Purple Ring Light issue.

• The first thing you have to do is, locate the modern and router.
• Find the power cable of your modern and router.
• Look for the power outlet in which modern and router the plugged in.
• Unplug the power cable from the power socket.
• Wait for at least 2 minutes keeping the modem and route unplugged.
• Now plug in the router and modem back in the power outlet.
• Try connecting your Alexa device with the Wi-Fi network.

You can fix the Alexa purple ring light issue through the above steps. While performing the process make sure that the router and modem are rebooted successfully, or you can double-check using a tablet, phone, or laptop. And once you restart the router success, see if Alexa’s purple ring light issue goes away, but in case you are still getting the issue then the issue is quite complicated!

Closure

As we have stated that the Alexa Purple Ring Light issue mostly occurs when device is having any kind of issue with the Wi-Fi network. You can resolve this issue on your own easily using the above mentioned steps that are most effective. But in case, if still the error is bothering you then you can get help from our Alexa experts team through Chat or can call Alexa Customer Service number on 1-872-888-1589. Be it a network issue or any other bugs bothering your device our experts will troubleshoot and debug the errors for you.