How to Fix Echo Dot Stuck on the Solid Blue Ring

How to Fix Echo Dot Stuck on the Solid Blue Ring – Your Echo dot stopped responding? Doesn’t react when you plug it in? The ring light is spinning blue? Then you must have been suffering from the blue ring of death issue! The issue could be prompted by a faulty connector as some connectors don’t provide enough power supply to the Echo. Aside, the issue can be caused by some other reasons also like wireless connection, DND mode, etc.

Well, the issue is quite common that is experienced by a number of users. When the issue occurs users get panicked and frustrated. Indeed, the blue ring of the death issue is frustrating! Most of the users don’t get any prominent solution for this problem and some old users even don’t know How to Fix Echo Dot Stuck on the Solid Blue Ring issue and they seek help.

If you are the sufferer of the Echo dot blue ring of death issue then don’t worry! You will get an appropriate resolution for this problem. The issue is complicated but the solution to these problems is quite easy as well as simple that can be executed on your own. Therefore, let’s dive deep to know How to Fix Echo Dot Stuck on the Solid Blue Ring issue on your own.

What is Blue Ring of Death? Why do people call that

The phrase was coined by the people who dwell on the internet. In late 2013, when Playstation 4 was launched many users during their usage encountered an fault error indicated by a pulsing blue light from the console which later came to be known as Playstation Blue light of death. During this error no audio or video output use to be there when this error occurs. Similarly, Windows OS users faced a fatal system error indicated by a blue screen which later came to be known as BSoD (Blue Screen of Death). Later,this phrase was born on Alexa Echo devices with users encountering an device error when its malfunctioning, unresponsive, not accepting the commands and processing the requests with a Solid Blue blue ring spinning on the top of the Alexa Echo Device.

Reasons for Occurring Echo Dot Blue Ring of Death

As we stated earlier that the issue is quite common and suffered by many users across the globe. And there is a pretty long list of culprits responsible for this Alexa Blue Ring of Death Issue. Therefore, you need to know the prime reasons behind this Echo Dot Stuck on the Solid Blue Ring issue. Now go through the below points to see who is demolishing your experience.

• The power adapter used to power the device isn’t genuine.
• May DND (Do not Disturb) setting is turned ON.
• Wireless connection isn’t available at the moment.
• The power outlet isn’t providing enough power to the device.

So these are some major reasons responsible for this issue. Now you might be able to recognize the real culprit. And it’s time to know the steps to fix Echo Dot Stuck on the Solid Blue Ring issue.

Quick Fixes to Get Rid of Echo Dot Blue Ring of Death Issue

Echo ring of death issue means that the device is malfunctioning, or refusing to do anything. And if the device refuses to do anything, don’t respond to your commands, you aren’t able to listen to your favorite songs, and can’t use any skill of the device. Then it needs to troubleshoot to fix the issue, therefore, we have listed some easy as well as accurate steps that will help you to overcome this issue. So go through the below points and get your device working as before.

Firmware Update Trigger Constant Circle of Blue Light

One of the most common thing that sometimes trigger the blue light circle on Alexa device is the software update running in background. In case if the device is paired with your smart phone and still the blue ring is showing that means the device is under firmware update. If it takes more time and usual and blue bring doesn’t despair then there might be a trouble in update. To check that you can follow the step:

Check Your Wi-Fi   

To check the wife you can do following things:

• If you have recently change the Wi-Fi network then it’s needed to be update in the Alexa App
• Check if your router has different network name (SSID) for 4 GHz and 5 GHz bands then experts would advise you to move your device to other.
• Ensure that your router is working fine. Try connecting other device and check if they are working fine. In case the network is the issue the, restart the internet router or modem.

If issue is still there, take help from alexa experts on Chat.

Restart the Device

It is the first and easy step that one should try when getting any issue. The solution is just unplugging the device from the power outlet for a while. But some user might don’t know how to restart Echo dot successfully so must follow the below steps.

1. Unplug the Echo dot from the power source for at least 5 minutes.
2. Now turn the power ON and see if the device works fine.

Note: Make sure you are using the original power adaptor that the company has provided with the product packaging otherwise the device can be damaged, or won’t be able to overcome this issue.

Check DND Setting

Oftentimes, users enable the DND (do not disturb) mode. Therefore, don’t get any response from Echo dot. So check if the DND mode is turned on.

Follow these steps to check DND settings:

• Launch the Alexa application on your PC/smartphone.
• Tap on devices>Echo and Alexa.
• Choose the connected device.
• Now pen the DND tab.
• Here you can check the status.
• If the mode is enabled then turn it off.

Bad Supply May Be a Reason

Alexa Echo dot is a power-enabled device and if there is any trouble with the power supply, or getting a bad power supply then the device won’t work, or respond. Hence, check if the power socked is providing adequate supply to the device. If the power supply is sufficient then move to the next troubleshooting step.

Reset the Device

If everything fails then you can reset the device to its factory settings and get rid of the Echo blue ring of death issue. To perform the process you need to follow the below-listed steps.

• Press and hold the action button for at least 20 seconds.
• Wait until the ring light starts spinning orange.
• Once the orange light blinks, the device will enter the setup mode.
• Now the device will start rebooting itself before it gets reset.

Contact Alexa Device Help Resources

Therefore, these are some important fixations to overcome Echo Dot Stuck on Solid blue ring and Echo Dot Blue ring of death Issue. But in case, if Still the problem persists and is unable to resolve this issue, then don`t hesitate to contact our Echo Experts on the Chat or can call Echo Dot Customer Service Number  which is 24×7 operational.

Some FAQs regarding Echo Dot Stuck on the Solid Blue Ring Issue:

Why Does My Echo Dot Randomly Turn Blue?

Sometimes your Alexa Echo Dot turns blue itself that can be caused by background noise like TV, radio running, etc. But in case, it happens for a few minutes and goes back to normal then your Echo device might be running an update.

What Causes The Phenomenon Blue Ring Of Death To Appear?

Numerous reasons can cause the Echo Dot Stuck on the Solid Blue Ring Issue. But we have found some root causes behind this issue that include the following:

• The power adapter you are using isn’t capable of providing enough power to your Echo Dot.
• You might haven’t tried resetting your Alexa Echo Dot.
• Unstable Wireless networks may cause this issue.
• DND (Do Not Disturb) setting is turned ON.

Why is my Alexa blue and not responding?

If Alexa is ignoring you then an unplugged Echo or internet outage may cause this issue. Aside from this, make sure that the microphone of the Echo Dot is turned ON.