Solve Alexa App Can’t find Echo,Echo Dot,Echo Show Issue

Solve Alexa App Can’t find Echo,Echo Dot,Echo Show?– Alexa indeed is an amazing smart assistant, that enables you to perform so many activities handsfree. It allows you to play your favorite music, add tasks to the to-do list, update your shopping list, speak the news and weather forecast for you, and much more. You can have fun listening to her jokes or talking about random things to her. But using such technologically advanced devices can sometimes be tough due to the issues faced. And one such issue of Alexa is when Alexa App can’t find Echo, Echo Dot,Echo Show.

If you are also facing such an issue, then we’re here to solve all your issues. We’ve listed enough solutions for you to resolve the Alexa app not finding the Echo, Echo Dot,Echo Show issue. It can quite difficult to use your devices when they constantly give you such issues. But in this blog, we would help you overcome issues like these with certain simple steps.

Go through the following mentioned methods to resolve Alexa not finding the Echo, Echo Dot, Echo Show issue. Read carefully and accordingly apply these solutions one by one and resolve your issue. But before starting, make sure that your smartphone and Echo are connected to the same Wi-Fi network and the network is stable.

Methods to Solve Alexa App Can’t find Echo, Echo Dot,Echo Show Issue

Following are some of the highly recommended solutions to Alexa App can’t find Echo, Echo Dot,Echo Show issue. Follow these and you’ll be relieved from the error.

Update Alexa App

Updating the app keeps it fresh with new versions having further new settings and changes necessary for the functioning of the device.

• On your smartphone, go to the Play Store or App Store for Android and iPhone respectively.
• Then go to the search box and type Alexa App and you will see the Alexa app showing on top of the search results. Now click on the App.
• If there are any pending updates it will show you the Update button instead of the Open button. If you see the Update button, then click on it to proceed ahead with the update.
• Wait for a few minutes for the app to install the update.
• Now, try connecting the app to Echo or Echo Dot or Echo Show.

Alexa app should now be able to find the Echo, Echo dot or Echo Show. If it is still finding issues connecting to Echo or Echo Dot or Alexa Show, then follow the upcoming remedies to solve your problem.

Uninstall/Reinstall Alexa App

• Go to Google Play Store if you have an android or to App Store if you have an iPhone.
• Search Alexa App on the play store or app store as the case is.
• Alexa app will appear on top of the search results, click to open that.
• Now you will see a button to uninstall the app. Click on that and follow the instructions on the screen to uninstall the app.
• Wait for a few seconds and refresh your phone after that.
• Now again open the play store or app store after refreshing the mobile.
• Search and download the Alexa App. Once it is done, open the app and complete the setup procedure for your Echo device.

Once the setup is complete, try using Alexa on the Echo device.

Try changing the time and date

Alexa App can`t find echo, echo dot or echo show issue can be due to a conflict with your smartphone’s date and time. If the date and time is incorrect on your phone,the you’re likely to run into issues during the setup. Therefore, you should set the date and time on the smartphone automatically to avoid any conflicts. To turn the automatic date and time on your phone. you`ll need to follow the following steps given below:

• On your smartphone, navigate to the Settings and click on it.
• Scroll it down and select automatic Date and Time
• Then toggle the switch next to the option to turn it on.

Disable the Smart Network switch

When Smart Network Switch is enabled, the Alexa app may experience diffiiculty finding echo devices So turning off this feature will help you to solve the alexa app cant find echo,echo dot or echo show problem. This feature is available on some smartphone brands such as Samsung. To do so, follow the steps outlined below.

1. Go to your smartphone settings & press Wi-Fi.
2. Under the menu, you will be able to see Smart network switch option. Uncheck the box to turn this feature off.
3. You may now go to the Amazon Alexa app again & retry to see if the problem of Alexa app can`t find echo dot or echo show has been solved.

Deregister Echo device

To resolve the Alexa App not finding Echo, Echo Dot,Echo Show issue, you can deregister your Echo device from your account and register it again afresh. Follow the step below to deregister your echo device from your account. This procedure can be done from the Alexa App or the Amazon website as well if the Echo device is not available on the Alexa app.

Steps to deregister from the Alexa app:

• Open the Alexa app and go to the devices section in the down right corner.
• From their click on All Devices and select the device, you wish to deregister from your account.
• And click on the trash icon and confirm. This will deregister the Echo device from your account.

Steps to deregister using a web browser:

• Open the web browser on your mobile and type alexa.amazon.com on the search box.
• After running this search, you’ll be required to log in to your account using the login credentials if you already have an account.
• In case you don’t have an account, you can create a fresh account and log in using that.
• After logging in, go to devices from the menu.
• Under devices click on Echo and find the model you wish to deregister.
• After opening that particular device, you’ll find the option to deregister on the center-right side of the screen. Click on deregister and follow the instructions on the screen to complete the process.

After the Echo device has been deregistered, you can now register the device fresh on the account you wish to use. After setting it up again, you’ll be able to use the device again.

Factory Reset

This has to be the last resort if none other solution is working. If you are not able to resolve the issue using the above solutions then you can follow this solution to remove any error that might be occurring with the Echo device. To restore Echo to its factory settings, you need to follow the procedure mentioned below based on the Echo Device you possess.

• For First-Generation Echo use a paperclip or some thin pointed pin to the small hole on the back of the device. Hold this for a few seconds.
• For Second-Generation Echo or Echo Dot, press and hold the microphone off and volume down button simultaneously. Hold this position for around 20 seconds until the light turns orange.
• For Third-Generation Echo or Dot, press and hold the ‘Action’ button present on the top-right of the Echo Dot. Hold this position for 25 seconds.
• For Echo Show, press and hold down the mute and volume button for 15 seconds until you see the amazon logo. Once it appears, follow the onscreen intruction to setup your echo show again.
• You can also perform the factory reset from the Alexa App. For doing this, you will have to go to the settings on Alexa App. Now scroll down to the devices section. In the devices, click on Echo & Alexa. Select the Echo device for which you wish to perform the factory reset. Now scroll down to find the option ‘Factory Reset’ and follow the instructions on the screen to proceed with the process. Now finally your Echo device will be restored to factory settings.

Alternative Solutions to Solve Alexa App Can’t find Echo, Echo Dot,Echo Show Issue

Sometimes it is the minor things that we ignore that might be causing the issues. Thus we’ve listed some of the minor and easy to perform solutions, these can be performed quickly and remove the error of alexa app can`t find echo dot instantly.

• Place Echo and Router close to each other. Whatever your source of internet is, just move these two devices close to each other.
• Switch off the Echo device by removing the plug from the socket and restart by plugging it in again after a few seconds.
• Also, make sure that the echo device is plugged in properly. And that the wires are in place.
• Make sure that you are connected to a stable internet connection. Try using the same Wi-Fi on some other device to check internet stability.
• Restart your smartphone once. This will reboot the mobile to remove certain issues that might be causing the error.
• Disconnect to the Wi-Fi and connect again and make sure that you are using the correct username and password.
• Change the Date and Time settings on your device to automatic. Sometimes, it is possible that the date and time are not correct on your device. This might be causing errors in connecting the devices.

Also read : How to register amazon echo,echo dot and echo show device

Contact Support

We’ve tried to provide the best solutions to Alexa App Can’t find Echo,Echo Dot,Echo Show issue. Hopefully, you were able to solve the issue of alexa app can`t find echo dot with the help of these solutions. But if you’re still facing the same issue and need technical support, you can always talk to Alexa Experts either over chat or using Alexa Helpline number 1-872-888-1589.

Frequently Asked Questions (FAQs)

• My echo show can`t find amazon account. How do i resolve it?

Perform the reset on your echo show 5,8, 10 device. Then make sure that the alexa device has been deregistered from the original account. Also disable the two step verification process before registering the device to your new account. You can enable it again once the device is registered. If the problem still persists we suggest contacting our experts for real time support.

• How to put alexa echo in setup mode?

Download and install the amazon Alexa app. Tap More & select Add Device. Next, select Amazon Echo. Now choose your Echo, Echo Dot, Echo Studio,Echo Plus,Amazon Tap and more. Follow the on-instructions to complete the setup of your device.

• how do i connect my echo spot to my alexa app?

1. Turn on the Echo Spot.
2. Choose your preferred language.
3. Connect your echo spot to the wireless network
4. Sign-in to your amazon account & then confirm your time zone.
5. Name your echo spot device.
6. Download & install the amazon alexa app.
7. Now, you can customize your echo spot device.