How to Reconnect Alexa Echo to WiFi/Internet

How to Reconnect Alexa to WiFi After Power Outage – Power outages are a pain! Especially, when listening to the favorite music from power dependent-device like Alexa.  Though Alexa is getting more reliable day by day, power outages are still an inconvenience. Whenever it happens the Alexa device doesn’t function, responds, and makes your day worse. While the issue is so common and easy to handle but bothers some users.

The real problems start when Alexa doesn’t connect after a power outage. Neither the device responds, nor it indicates any error. Many users don’t know How to Reconnect Alexa to Wi-Fi After Power Outage. They get frustrated! Indeed, the issue is annoying. There are many causes for a power outage. The action is sudden and unexpected as well. In this situation, arranging a UPS is a solution but it doesn’t offer a perpetual power supply.

Well, half of the global population is using Alexa in smart homes and power outage is an issue experienced by everyone once. We have received numerous complaints about the issue! And if you are seeking the best solution for these problems then keep reading the blog to know How to Reconnect Alexa to WiFi After Power Outage on your own in just a few minutes.

Sometimes Alexa doesn’t reconnect after a power outage that’s a major issue. And if you are not able to connect Alexa after a power outage then you are at a valid place. This issue can be solved after resetting the Alexa device. There are different ways to reset Alexa after a power outage. Go through the below-listed steps to solve the issue on your own. Facing trouble with alexa device? read our quick amazon echo troubleshooting guide with tips. 

To reconnect your Alexa Echo device to your WiFi/Internet, follow the steps by step instructions mentioned below:

Connect your Alexa Echo device to Power

If not connected, then first plug your alexa device into to a power source. You must power on your alexa speaker first. Because you need to access the network parameters stored in the device memory.

Run the Alexa App on your Smartphone/Tablet/PC

Start by running and opening the alexa app on your mobile,tablet or pc.You can access your Alexa echo devices and settings for each of your registered speakers via the Amazon Alexa app for PC.

Click the Hamburger Menu

Find and tap the hamburger menu control. Doing so will bring up the main menu and Continue with How to Reconnect Alexa to WiFi/Internet.

Press the Settings Menu

Navigate to the Settings menu in the amazon alexa app which is on the left side of the screen in the black background and click that option.

Look for your Alexa Echo Speaker in the List

The settings screen in alexa app shows the lists of your Alexa devices. These are the echo speakers which have been registered to your Amazon account. If the alexa speaker you are trying to reconnect shows up on the Settings screen, then tap that entry and update the saved WiFi network. However, if your Alexa device is not listed, then you will need to put your device into setup mode. This prepares the alexa echo dot to reconnect to new WiFi. This is similar to what you would do if you were a new echo device to your Amazon account. To put your alexa echo into setup mode press Set Up a New Device Button. Select the device type you’re Setting up to continue with How to reconnect Alexa Echo Dot to New WiFi. Alexa App will then display the Choose Language screen. Next, select your preferred language from the list of options. The Amazon Alexa app will then show up Begin Alexa Echo Dot Setup screen.

Click connect to WiFi button

You will see Setup->Wait for the Orange Light Ring screen then displays. Wait for a few seconds or minute for your Alexa Echo speaker light ring to glow spinning orange yellow pattern. If you don’t see the orange light ring illuminating after a few minutes, then find the action button and press & hold it down for 10 seconds. The Action button is the one with small white circle in it. This forces the echo speaker to enter Wifi setup mode. After that it announces, “Now in setup mode. Follow the instructions in the app.” The light ring then displays a spinning orange blip. Do not move ahead to the next step until you’ve heard this announcement, and see this rotating orange blip. Do not place the alexa speaker into WiFi setup mode until the screen above shows on your mobile device. The Alexa app may become confused if you do this and then go to this step. If the alexa app malfunctions here, then you might have to set up the alexa speaker as a completely new device. But perhaps you didn’t want this. So make sure to be careful. Do not enter Setup on the speaker until your Alexa app is on the screen with alexa light ring showing orange blip circling.

Press the Continue Button 

Go to your device Settings 

Press the Home button on your device. This will minimize the Alexa app. Open the Settings app and tap on it. If you have iPad you will see the Settings app on the second home page. Note: You may find this app anywhere on your mobile device. Next, it will show the list of the networks been discovered. If you don`t see the Amazon-XXX network, the you need to move your device closer to your Alexa speaker. Then, wait for few seconds for it to show up.To see the Amazon-XXX network, the alexa echo speaker must light up orange ring. In other words. it must be in setup mode.

Select the Amazon-XXX Network 

The connection should link right way. For the unsecured network,no password prompt appears. Once reconnected your alexa echo dot speaker will announce something like “You’ve connected, now finish the setup in the Alexa app.”

Click the Continue Button

Now, it will start scanning the available networks in its range. Once the scan is finished, Choose Your Wi-Fi Network. This screen will show the list of in-range wireless networks found by your alexa speaker during the scan.

Select your Desired Wireless Network

Choose the network you want your speaker to reconnect to, on the Choose Your Wi-Fi Network. Perhaps this network has never been linked to your current Amazon account.In that case, Alexa App will ask for the network password. Input the WiFi Password if Prompted. This begins attempt of your alexa speaker to reconnect to the Wifi/Internet. During the reconnection process, Preparing your Echo or Echo Dot screen displays, with an advancing progress bar.If everything goes well, you will see the setup complete screen. Now, your speaker has successfully reconnected to the WiFi network/Internet you chose. Also, she was able to connect with  Alexa servers at Amazon as well. Finally, your alexa will announce something like, “Your Echo is ready.” Now, click continue and this will take you out of the Setup Complete screen & back to the home screen of the alexa app.

Test your Alexa Echo Speaker

Ask, “Alexa, what’s the weather outside“ or “Alexa, what time is it?”. If she responds with correct answers, then your alexa device is ready to use. Run this process, whenever you want to reconnect Alexa to a new WiFi network.

Through the above steps, you will able to reconnect your Alexa to wifi using the Alexa app. But if in case alexa does not reconnect back to the wifi/internet then it may require resetting of your Alexa Echo Device. And Here are the Detailed Steps for resetting your Echo devices easily.

Reset your 1st Gen. Echo Device

If you are using a 1st generation Alexa Echo dot device then you can reset your device most easily by following the below-listed steps.

• Find the Reset Button of the device.
• The button can only be pressed using a toothpick.
• Press and hold the button until the light ring turns orange and then blue.
• Wait for the Echo device to turn off and enter into setup mode.
• When it turns back on, blue light and then orange will blink.
• After blinking the orange light, the device will enter the setup mode.

Through these easy and simple steps, you can easily reset the 1st generation Echo device on your own. But in case you are using a 2nd generation Echo device then follow the below-listed steps.

Reset your 2nd Gen. Echo Device

The steps to reset the 2nd generation Alexa Echo dot device is similar. And you can follow the below-mentioned steps to fix the issue on your own.

• Press the mute button (with a cross-out microphone sign) and the volume down button (with a minus (-) sign).
• Press and hold both buttons for at least 20 seconds.
• The light in the ring will turn orange, and then blue.
• After that, the device will turn off.
• Wait until the Echo device gets into setup mode.
• It will show an orange light just after blue.
• Now the device is in setup mode.

Reset your 3rd or 4th Gen. Echo Device

1. Locate the Action button on your device. (usually on the top of the Echo and has a dot in the middle)
2. Hold the Action button for at least 25 seconds.
3. The ring light will start spinning orange and then blue.
4. After that, the device will turn off.
5. Wait till the Echo device boot into setup mode.
6. The light will blink blue and then orange.

When the orange light blinks then it means the device is in setup mode. All the device information has been wiped. And you can unplug it and re-activate using the mobile app.

What if Alexa won`t reconnect to wifi after power outage

• Power Cycle Router/Modem

It’s very rare for your Alexa Echo device or Internet router to have some serious problems after a power outage. You can usually get the Alexa Echo working with your wifi network after power cycling your router/modem. This can help restore the network connection between the alexa speaker and the router. To reboot your router you can access the settings through the web portal, or simply just turn off the power to the router and then turn it up again after waiting for around 25-30 seconds. At this point, you should try connecting your Alexa Echo speaker to the router and they should be able to establish a secure connection.

• Change the Credentials

Changing your WiFi network credentials can also help you resolve the connection issues with the alexa. First, you need to make sure that the internet is working on the network by browsing the web on your mobile/PC. After that, just open the router settings page & change the login information. Make sure you don’t use special characters when setting up a new username and password for your Wi-Fi router. After changing the credentials, you can try to connecting your Alexa Echo speakers to WiFi using new credentials, and that should solve the connection problem between the alexa and the router.

• Check the Alexa speaker

Sometimes, it is the Echo speakers which is causing this issue and not your Wifi router. This is why you should try power cycling your device if it does not connect to the WiFi network after you have reset the router. You can just power off the device from the source and then turn it back on to ensure that it boots up correctly.

Take Help From Support Team

Once your Alexa Echo device is reset using above mentioned steps, then Open the Alexa App on your Smartphone or on the Computer. Tap Devices < Select Echo < choose the Alexa device you want to connect to your WiFi network and follow the onscreen instructions given in the Alexa App. With these simple steps, you will be able to reconnect Alexa back to your Wifi easily. But in case, if you still face any difficulty with how to reconnect your Alexa to the new wifi then don’t hesitate to contact our Alexa Experts on Chat or can call Alexa Customer Service number 1-872-888-1589 for an instant solution.